Terms and Conditions

1. Complaint.Care only provides assistance and guidance towards the resolution of your complaints free of cost. We do not guarantee the resolution to your satisfaction.

2. Our commitment to resolution of the complaint depends on your ability to provide proofs of submission, invoices and other related documents pertaining to your complaint with the vendor/ utility provider.

3. While Complaint.Care is adept at handling complaints, your active participation is required for a swift and decisive resolution. Complaint.Care will provide all and any assistance in providing knowledgeable expertise on the subject.

4. While Complaint.Care doesn’t charge any money, the resolution of your complaint may require the Vendors to charge some money for the resolution of your complaint. Complaint.Care is neither liable nor accountable for the charges raised by vendor/ utility provider.